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Our Services in BPO
Technical support Services
- Online Technology Support:
Support Professionals are specially trained to provide
customer service, sales support, navigation assistance
or tech support. Provide everything you need: from staffing,
management, training and technology to deliver real-time
human assistance to your customers online, 24 hours
a day, seven days a week.
- Online Customer Support:
- One of the first companies to provide outsourced
customer support specifically to Web hosting companies
and Internet Service Providers.
- Online support service provides phone, e-mail
and chat based Help Desk support for Internet businesses.
Back Office Operations
- Act as clients' offshore BackOffice for carrying out
various kind of IT related activities.
Business Process Management
- Requirement to deliver operational solutions that
extend outside the boundaries of the enterprise, engaging
the need for collaborative processes.
- Address these issues, deliver process driven solutions
to business users that have the need to add visibility
and efficiency to their operational processes.
Financial Accounting & Legal Transcription
- Managing accounting of a company having offices in
multiple locations.
- A central database solution is provided.
- Voucher data entry is done from India and the accounting
is managed from India.
- Key people in the company are provided with privileged
access to the accounting analysis.
Data Conversion Services
- Conversion of data to digital editable format.
- Data can be in any format Viz. physical books, scanned
images etc.
- Data can be converted to editable format and processed
for uploading on the net or for any other application.
- Offer high quality, cost-effective data entry services
ideally suited to high volume data entry applications
such as data base and mailing list compilation, key
from images, data extraction from web, electronic publication,
file conversion.
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METHODOLOGY |
For a successful setup
and implementation of a BPO, there are certain
key factors that are to be considered.
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CASE
STUDIES |
We
provide a complete life cycle solution aimed at
offshore BPO and project outsourcing.
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Read More |
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